Privacy Statement

Accueil Privacy Statement

Bilateral Solutions’ Website

1.1.    Bilateral Solutions Pty Ltd ABN 81 101 771 742, 1/575 Darling Street Rozelle 2039 NSW (“Bilateral Solutions”) owns and operate the website under the domain name ‘’ (“Website”).

1.2.   Bilateral is committed to respecting and protecting the privacy rights and personal information of all visitors to our Website. This privacy policy is intended to provide you with information on how Bilateral Solutions collects, uses, discloses and stores the information that you provide to us through our Website so that you can make appropriate choices for sharing information with us. In addition to our Privacy Policy, Bilateral Solutions is bound by the National Privacy Principles set out in the Privacy Act 1988 (Commonwealth). Bilateral Solutions will only collect use or disclose your personal information in accordance with this policy and the Privacy Act.

1.3.   For the purposes of this policy, “personal information” means information whether or not an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion.

1.4.   This policy applies only to the Website or site maintained by Bilateral Solutions. Bilateral Solutions may create links to the websites of our promotional partners, licensed software publishers or other entities whether or not they are owned or affiliated with Bilateral Solutions. Although we use reasonable endeavours to only provide links to sites that meet similar standards for maintaining each individual’s right to privacy, this policy does not apply to third party sites and we are not responsible for, or accept any liability in respect of, any content appearing on these sites or the use of any information (whether personal or otherwise) provided to such websites.  Conversely there may be third party sites that contain links leading to our Website or one of our sites. We cannot control these links nor are we responsible for any content that appears on the sites that contain such links.

Collection of Personal Information through our Website

2.1    Subject to the provision of the Online Individual Tax Return Services, Bilateral Solutions does not require that visitors reveal any personal information such as name, address, telephone number, email address and/or hardware/software information in order to access our Website. However, visitors who do not wish to share personal information may not be able to access certain areas or participate in certain activities that require registration.

2.2.   Any information provided is on a voluntary basis only. Generally, we may wish to collect personal information about you for the purpose of:

  • Responding to questions or comments sent through our Website
  • Improving our Website and the services and products we offer you

How Bilateral Solutions Uses Your Information

3.1.   Personal information, which Bilateral Solutions collects for a particular purpose through our Website, will be saved and used only for that purpose, unless the participant chooses to opt in to one of the programs discussed below or opt in to receive future communications from Bilateral Solutions and/or other named third parties regarding product information, offers and promotions. If you opt in to receiving communications from the named third parties, we will share your personal information with those third parties for the purposes to which you agreed.

3.2.   When you have provided personal information for a particular purpose, Bilateral Solutions may disclose your information to certain third parties that Bilateral Solutions has engaged to assist it in fulfilling your request and in maintaining its database records. This includes, but is not limited to, data management companies. These third parties are permitted to use the personal information only for the particular purpose for which they were asked to assist.

3.3.   Bilateral Solutions does not use or disclose personal information for purposes other than the identified purpose for which it is collected, except with the consent of the individual or as required or permitted by law.


4.1.   Cookies are bits of electronic information that a website can transfer to a visitor’s hard drive to help tailor and keep records of his or her visit to the site. Cookies allow website operators to better tailor site visits to individual preferences. The use of cookies is standard on the Internet and many major websites use them.

4.2.   Bilateral Solutions may use cookies in certain areas to improve your experience when visiting our website. They may be used to anonymously track interest and collect aggregate information on various parts of the sites.

Accuracy & Security

5.1.   Bilateral Solutions seeks to maintain reasonable security measures in order to attempt to protect against the loss, misuse or alteration of personal information under Bilateral Solutions’ control. Unfortunately, there is no such thing as perfect security. As a result, although Bilateral Solutions strives to protect your personal information, it cannot ensure or warrant the security of any information you transmit to Bilateral Solutions through or in connection with this Website or that Bilateral Solutions stores on its systems or that is stored on its service providers’ systems. Furthermore, to the extent permitted by law, Bilateral Solutions accepts no responsibility and/or liability for any such disclosures of your personal information.

Contact Us

6.1.   For further information on our privacy policy, or for questions on information that we may have collected from you, or should you wish to have your name removed from Bilateral Solutions’ mailing list, or if you wish to update or amend any of your personal information that we may be in possession of, please contact Bilateral Solutions by either of the following methods and we will be happy to review, update or change your record status as appropriate:

By Phone at: +61 (0)2 9810 0665


By Mail at:
Bilateral Solutions Pty Ltd
1/575 Darling Street
Rozelle NSW 2039

By Email at:


7.1.    By using this site, you signify your assent to Bilateral Solutions’ Privacy Policy. If you do not agree with this policy, please do not use our website. We reserve the right to make changes to this policy at any time. If we make a material change to this privacy policy, we will notify you by posting the change on our website or in this Privacy Policy and, if necessary, give you additional choices regarding such changes. Please check back from time to time to ensure that you are aware of these changes. Your continued use of our site will signify your acceptance of these changes.